Delete Your Account

BlueColr allows you to request deletion of your account and all associated data.

What happens when you delete your account

Permanently deleted: Your profile information (name, email, profile picture), service listings and ads, chat messages, reviews you've written, saved favorites, and location history.

Retained as required by law: Transaction records and payment history may be retained for up to 7 years as required by applicable financial regulations.

Processing time: Account deletion requests are processed within 30 days.


How to delete your account

Option 1: From the App

1

Open Settings

Go to your Profile tab, then tap Settings.

2

Select Delete Account

Scroll down and tap Delete Account.

3

Confirm Deletion

Review the information about what will be deleted, then confirm your request.

Option 2: Contact Us

If you are unable to access the app, you can request account deletion by contacting us. Please include your registered phone number so we can verify your identity.